Privacy Policy
Last Updated: February 10, 2026
1. Introduction
Tradivex is committed to protecting the privacy and security of personal data in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) and applicable data protection regulations. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our legal services and website.
By engaging our services or using our website, you acknowledge that you have read and understood this Privacy Policy. If you have questions about our data practices, please contact us at [email protected].
2. Data Controller Information
Data Controller: Tradivex
Address: 650 Rama III Road, Bang Phong Phang, Yannawa, Bangkok 10120, Thailand
Email: [email protected]
Phone: +66 2 288 5961
3. Information We Collect
3.1 Client Information
When you engage our legal services, we collect:
- Contact information (name, email address, phone number, business address)
- Business details (company name, registration information, business activities)
- Transaction information related to your international trade activities
- Documentation submitted for legal advisory services
- Communications between you and our firm
3.2 Website Usage Information
Our website may collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on site
- Referral source and exit pages
- Cookie data (see our Cookie Policy for details)
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Contract Performance: Processing necessary to provide legal services you have engaged us to perform
- Legitimate Interest: Business development activities, service improvement, and fraud prevention
- Legal Obligation: Compliance with Thai Lawyers Council professional conduct requirements and anti-money laundering regulations
- Consent: Marketing communications and certain website analytics where required
5. How We Use Your Information
We use collected information for:
- Providing international trade legal services
- Client communication and case management
- Document preparation and filing
- Conflict of interest checking
- Professional compliance and regulatory reporting
- Service improvement and internal analytics
- Responding to inquiries and consultation requests
- Marketing communications (with your consent)
6. Data Sharing and Disclosure
6.1 Professional Service Providers
We may share information with:
- Co-counsel in other jurisdictions for cross-border matters
- Expert witnesses and consultants engaged for client matters
- Translation services for multilingual documentation
- Secure document storage and management providers
6.2 Legal Requirements
We may disclose information when required by:
- Court orders or legal proceedings
- Regulatory authorities (Thai Lawyers Council, Anti-Money Laundering Office)
- Government agencies pursuant to lawful requests
6.3 No Sale of Data
We do not sell, rent, or trade client information to third parties for marketing purposes.
7. Data Retention
We retain personal data for:
- Client Files: Minimum 10 years from matter conclusion (Thai Lawyers Council requirement)
- Financial Records: 7 years (Thai accounting regulations)
- Marketing Contacts: Until consent withdrawal or 3 years of inactivity
- Website Analytics: 24 months maximum
After retention periods expire, data is securely deleted or anonymized unless legal obligations require continued retention.
8. Data Security Measures
We implement appropriate technical and organizational measures to protect personal data:
- Encrypted communications (TLS/SSL protocols)
- Secure cloud storage with encryption at rest
- Access controls limiting data access to authorized personnel
- Regular security assessments and updates
- Staff training on data protection requirements
- Physical security measures for office premises
In the event of a data breach affecting your information, we will notify you and relevant authorities within timeframes required by Thai PDPA.
9. Your Data Protection Rights
Under Thai PDPA, you have the following rights:
9.1 Right to Access
Request copies of your personal data we hold and information about how we process it.
9.2 Right to Rectification
Request correction of inaccurate or incomplete personal data.
9.3 Right to Erasure
Request deletion of personal data where legal grounds exist and no overriding legal obligations require retention.
9.4 Right to Data Portability
Receive your data in structured, commonly used format for transfer to another service provider.
9.5 Right to Object
Object to processing based on legitimate interests or for direct marketing purposes.
9.6 Right to Withdraw Consent
Withdraw consent for processing where consent was the legal basis.
To exercise these rights, contact us at [email protected]. We will respond within 30 days. Note that some requests may be subject to legal or professional obligations that prevent full compliance.
10. International Data Transfers
For matters involving multiple jurisdictions, we may transfer data to legal counsel or service providers outside Thailand. Such transfers comply with Thai PDPA requirements through:
- Transfers to jurisdictions with adequate data protection (as determined by Thai authorities)
- Standard contractual clauses where adequate protection is not established
- Your explicit consent for specific transfers
11. Cookies and Tracking Technologies
Our website uses cookies for functionality, analytics, and preference storage. For detailed information about cookies we use and how to manage them, please see our Cookie Policy.
12. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.
13. Children's Privacy
Our services are not directed to individuals under 20 years of age (Thai legal age of majority). We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the information promptly.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through:
- Notice on our website
- Email to active clients
- Updated "Last Updated" date
Continued use of our services after changes constitutes acceptance of the updated policy.
15. Complaints and Supervisory Authority
If you have concerns about our data processing practices, please contact us first at [email protected]. We will investigate and respond to your complaint.
You also have the right to lodge a complaint with the Thai Personal Data Protection Committee:
Office of the Personal Data Protection Committee
Ministry of Digital Economy and Society
Bangkok, Thailand
16. Contact Information
For questions, requests, or concerns regarding this Privacy Policy or our data practices:
Email: [email protected]
Phone: +66 2 288 5961
Address: 650 Rama III Road, Bang Phong Phang, Yannawa, Bangkok 10120, Thailand
Business Hours: Monday-Friday 9:00 AM - 6:00 PM, Saturday 10:00 AM - 2:00 PM